Refund policy
SilverCeuticals 60-Day Money-Back Guarantee
All SilverCeuticals products are backed by a 60-Day Money-Back Guarantee (“Guarantee”).
Should you be unsatisfied with your product purchased from silverceuticals.com or one of our authorized sellers, you may request a refund or replacement product. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the SilverCeuticals 60-Day Money-Back Guarantee is not available for products purchased from unauthorized sellers, including unauthorized Internet websites and unauthorized storefronts on online marketplace websites. The Guarantee is also limited to the original, end-user purchaser.
How To Claim The Guarantee
To submit a Guarantee request, please contact us at (385) 212-4044 or email us at sales@silverceuticals.com and have information available regarding where and when you purchased your product. If your request is approved, you will then need to send your purchased item(s), proof of purchase, and your Guarantee approval confirmation number to:
Returns Department
SilverCeuticals Inc.
1396 W. 200 S. Suite 2C
Lindon, UT 84042
You must submit your Guarantee request within sixty (60) days of the date of purchase in order to receive a replacement or full refund. Please note that you are responsible for costs incurred in mailing your product and proof of purchase.
Guarantee Guidelines
SilverCeuticals reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or if customer has abused the 60-Day Money-Back Guarantee.
If you have any questions regarding whether a seller is an authorized SilverCeuticals seller, please contact us at (385) 212-4044 or sales@silverceuticals.com.